About the Project
For over 50 years, Mitsis Hotels has defined the pinnacle of premium all-inclusive travel in Greece. As the country’s largest privately-owned hotel chain, we blend breathtaking locations—from the sun-drenched shores of Crete and Rhodes to the urban elegance of Athens—with a philosophy of "Filoxenia."
We don’t just offer a room; we curate a rich tapestry of experiences. Guests enjoy world-class gastronomy, bespoke service, and a deep connection to local culture. Whether you seek a family sanctuary or a sophisticated adult escape, Mitsis Hotels transforms every stay into a storied memory.
Date
1 Nov 2025
Client Name
Mitsis Group
Challenge
A premium hospitality group needed a centralized, high-performance booking ecosystem across multiple luxury properties, including integrations with loyalty, CRM, and concierge systems.
Solution
We developed a custom booking engine connected to a unified CMS, with seamless multilingual UX. The platform includes API-based integrations with third-party systems (CRM, Loyalty, Concierge) and is optimized for performance and scalability across mobile and desktop.
Result
- +38% increase in direct bookings within 3 months
- Multilingual support across 21+ properties
- Unified UX and backend for booking, loyalty & guest management
- Significantly faster site performance on mobile and desktop